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The Next Generation of Online Training for a Post-COVID Era

DTN Telecoms training app screenshot

“Brilliant team with a great business acumen. They quickly understood our objectives and executed for a pain-free experience. Highly recommended!”

Photo of Geoff Wilson, Curriculum & Operations Director at DTN Academy
Geoff Wilson Curriculum & Operations

The Vision

With the global pandemic forcing educators and students towards digital solutions, the DTN Academy team reached out to mmtm to improve their teaching experience for a remote-only environment.

DTNA Online is a learning platform that runs cohort-based training courses for telecoms engineers.

Bringing the Classroom Environment Online

DTN Academy believes that an online course where students mundanely click through a slideshow is no longer enough. For the optimal learning environment, it was vital to recreate the sense of accountability and community that's so effective in a classroom.

To solve this, we built a live video lecture experience built on top of Twilio's WebRTC APIs. Tutors now interact with students during the course to validate learning and run Q&A sessions - all from the comfort of home.

A collection of live video UI elements

Delivering Sales & Brand Equity

We worked with DTN Academy to design an online storefront for students to browse and purchase their courses. The store is SEO optimised and boasts powerful analytics for optimisation, increased sales, and upsell opportunities.

We used Stripe to manage payments, enabling fast checkouts to save time taking payments over the phone. No glitches, hassles or delays.

A collection of storefront UI elements

Gorgeous, Version-Controlled Course Content

A headache for DTN is the ever-evolving compliance requirements set to them by Ofsted and network operators. To combat this, mmtm built a robust and version-controlled course management system to manage and curate course content.

Courses boast a swathe of content types: images, text, video, quizzes and documents. These courses are then presented back to the students in a slick, easy to use interface.

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“Course content is always getting updated, DTNA Online has given us the tools we need to stay ahead.”

Geoff Wilson Curriculum & Operations

The Go-To Platform for All 85,000 Fibre Engineers in the UK

DTNA Online is now used by CityFibre, BT, Virgin Media and others as the UK moves into fifth-gear of it's fibre rollout.

We developed DTNA Online in four sprint cycles and swiftly implemented across the DTN Academy business.

  • 200%

    Increase in student capacity: Without the need for in-house classrooms, DTN were able to scale their student intake almost overnight.

  • 1.8x

    Upsell Opportunities: The storefront has enabled new revenue opportunities for DTN. Engineers can now purchase video tutorials and other helpful assets.

  • 16h/w

    Back-office time saved: We automated key aspects of DTN’s theoretical teaching. From payment processing, to exam marking, to log book submission, to practical bookings!

Let's build something great together.

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